iPod Nano Flaw 'Limited' - Apple Confirms
Apple's all-new iPod nano has been in the news lately, receiving rave reviews worldwide on launch and a wave of criticism since recent claims that the iPod nano ships with a faulty screen. This is not the case, an Apple representative said on Tuesday night. The allegation first surfaced on Flawedmusicplayer.com, which is no longer available. The site claimed iPod nano screens become damaged during such commonplace use as being in a user's pocket. Some customers have reported the device to fail within hours of purchase.
Apple confirmed the problem exits, saying: "This is a real but minor issue involving a vendor quality problem in a small number of units. Our figures show this issue has affected less than 1/10 of 1 per cent of the total iPod nano units that we've shipped. It is not a design issue."
Affected customers simply need to contact Apple to arrange a free replacement unit.
A second complaint has been that the iPod nano screen gets scratched easily. Apple moved to scotch such rumours, saying: "A few vocal customers are saying that their iPod nano is more susceptible to scratching than prior iPods. We have received very few calls from customers reporting this problem, and do not believe this is a widespread issue."
Affected customers simply need to contact Apple to arrange a free replacement unit.
A second complaint has been that the iPod nano screen gets scratched easily. Apple moved to scotch such rumours, saying: "A few vocal customers are saying that their iPod nano is more susceptible to scratching than prior iPods. We have received very few calls from customers reporting this problem, and do not believe this is a widespread issue."
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